Auto Attendant
Hunt Groups
Call Queues
Voicemail to Email
Video Calls and Conferences
Learn MoreReal-time analytics
Call Recording
Call Reporting
Cloud Based Tech
Learn MoreBandwidths up to 10GB
4G Failover
Rapid Activation
AU based support
Learn MoreNext Telecom is an Australian-based telecommunications provider offering a range of communication services tailored for business and corporate clients. Since its inception in 2008, the company has grown to become a prominent player in the telecommunications industry, known for its innovative solutions and customer-centric approach. Next Telecom is the national brand of ASX listed (CCG) comms group.
Next Telecom prides itself on leveraging cutting-edge technology to deliver robust and reliable telecommunications solutions. The company invests in modern infrastructure and partners with leading technology providers to ensure its offerings are up-to-date and capable of supporting the latest business requirements. Next Telecom is a leading provider of MS Teams Calling and Cloud based services.
A key differentiator for Next Telecom is its focus on customer service. The company emphasises personalised service, with dedicated account managers and tailored solutions designed to meet the unique needs of each client. This approach has earned Next Telecom a reputation for reliability and responsiveness in the highly competitive telecom market.
We are Australian-owned
We provide a personal account manager
You get Australian based support
We dont operate overseas call centres
We only service business so we are not tied up servicing residential customers
We have earned a 5-star service rating
Learn MoreLet one of our experienced business development managers meet with you and show you why you should choose Next Telecom.
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Built from the ground up in 2006 with this purpose in mind, Next Telecom is a leader in the provision of telecommunication services with exceptional customer feedback.
90% of our support team are Australian based at our Sydney & Melbourne NOCs and we have staff and dealers based Australia wide available for local support if required. If you are looking for a Cloud Business Phone System provider, Next Telecom brings over 15 years of experience with IP Telephony and a quality Australian based support team.
Find out moreAs a powerful cyclone approaches, Next Telecom wants to reassure our customers that we are here to support you through any disruptions. We understand that staying connected is critical during extreme weather events, and our team is here to ensure minimal impact to your services. We have put measures in place to respond quickly to any issues. If you experience service disruptions or require urgent assistance, please reach out to us immediately.
How We Can Assist
Call Diversions: We can quickly implement call diversions to mobile phones or alternative numbers, ensuring your team stays connected with customers.
Voicemail Setup: We can set up voicemail messages to inform callers about the situation and provide alternative contact methods.
Work From Home: For customers on Cloud Business Phone System, we can assist with setting up soft phones to be able to work remotely.
Support: Our team is available to help with urgent requests.
Please contact us at team@nexttelecom.com.au or 1300 006 398.
Office hours are Monday – Friday 0800-1800 AEST, Saturday 0830-1630 AEST.
Service Updates: Stay informed through our Service Status page.
Our thoughts are with all those in the path of the cyclone.
Please stay safe, and remember that Next Telecom is here to support you.